Defined problem
State the business or engineering question that improved knowledge access should address.
Enterprise pilot
Evaluate ContextHarbor with your knowledge, users, and operating requirements
A ContextHarbor pilot focuses on one controlled business or engineering use case.
The objective is to determine whether privately deployed, source-backed retrieval can improve access to organizational knowledge while meeting technical and governance expectations.
Start with a controlled domain
A useful pilot has a decision at the end.
Avoid beginning with the organization’s entire document estate. Select a valuable problem with clear ownership and representative users.
Owned documents
Use a controlled collection with an identified knowledge owner and update process.
Representative questions
Agree a realistic evaluation set before configuring retrieval.
Decision criteria
Define what evidence will support proceeding, extending, or stopping.
Pilot process
Move from discovery to an evidence-based recommendation.
Discovery
Define the use case, users, knowledge owners, security requirements, and intended applications.
Knowledge assessment
Review formats, quality, ownership, duplication, sensitivity, and update frequency.
Controlled deployment
Configure ContextHarbor within the agreed evaluation environment and create the project namespace.
Ingestion and validation
Load approved knowledge, review processing, and confirm that sources remain usable.
Evaluation
Test representative questions against agreed retrieval and answer-quality criteria.
User review
Collect feedback from users, knowledge owners, technical evaluators, and security stakeholders.
Recommendation
Document results, gaps, production requirements, and the recommended next step.
Success criteria
Measure quality, suitability, and readiness separately.
Final metrics and acceptance thresholds should be agreed before the pilot begins.
Retrieval quality
Measure precision, recall, ranking quality, exact-term matching, and ambiguous-question handling.
Answer quality
Measure groundedness, source correctness, factual consistency, relevance, and unsupported-answer frequency.
Operational suitability
Review ingestion reliability, response time, update effort, user comprehension, and workflow fit.
Enterprise readiness
Assess deployment compatibility, provider approval, access requirements, monitoring, and ownership.
Pilot outcome
Proceed, extend the evaluation, or stop.
Make the production decision from evidence.
Stakeholders should understand the use-case value, retrieval quality, remaining gaps, infrastructure requirements, operational ownership, and the next knowledge domain to consider.
ContextHarbor
Discuss your enterprise knowledge use case.
See how ContextHarbor could support a controlled operational or engineering knowledge workflow within your environment.
Pricing is available on request and depends on deployment, integration, support, and evaluation requirements.